Early in my computer sales career, I had a manager who taught me a lesson worth repeating. While on our way to make a presentation for a $100,000 computer system at a bank in Central Florida, we stopped at another bank on the way to pick up an order for a $100 calculator. When we came out of the customer’s office, my boss, Larry Bloom, stopped me outside the car to congratulate me and ordered me to reward myself with an ice cream cone at the Dairy Queen next door.
I asked, “Why would . . .
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